Return Policy

Buying a jersey as a gift should feel simple, and returning one should be just as easy. At FamilyFanatics, every NFL, NBA, MLB and NHL jersey can be returned within 30 days of delivery if it is not the right fit, size or style for the person receiving it.

Return Window

You have 30 days from the delivery date to start a return. The delivery date is the day your order arrives, and you can find it on the tracking page linked to your shipping confirmation email. Orders ship with a tracking number, so you always know when the 30-day window begins.

What Can Be Returned

• Jerseys that are unworn, unwashed and in their original condition
• Items with tags still attached
• Jerseys returned in the original packaging when possible
• Gift orders, whether the jersey was sent to you or shipped directly to the recipient

What Cannot Be Returned

• Jerseys that show signs of wear, washing or alteration
• Items returned after the 30-day window
• Products damaged by the customer after delivery

How to Start a Return

Contact us by WhatsApp or through the contact form with your order number, the jersey you want to return and the reason. Our team will reply with return instructions. Please do not send an item back before contacting us, so we can confirm the return details and help you avoid delays.

Shipping on Returns

Return shipping is arranged by the customer unless the jersey arrived damaged or incorrect. Original shipping costs are not refunded, but free shipping on orders over $50 still applies to new orders you place after a return.

Refunds and Exchanges

Once your return is received, we review it and confirm the outcome. Approved refunds go back to the original payment method. If you need a different size for a birthday, holiday or Father's Day gift, you can place a new order and the replacement ships with a tracking number. Shipping takes 7-15 business days.

Gifts and Timing

If you are buying a jersey as a gift, order early so there is room for a size swap before the celebration. Returns are accepted within 30 days of delivery, which gives you time to sort out sizing after the event. Checkout is secure, and support is available by WhatsApp or the contact form whenever you need help with an order.